Hello and Happy New Year Striiv Support Team and Forum members
my new striiv Fusion today, got it paired / connected to my Samsung
Galaxy Note 3 and its detected steps and alerts. Here is where I am
stuck When I log into my Striiv account on the web using my computer I get the
"You do not have any Striiv devices linked to your account. Please sync your device to link your device to this account."
My Question is how do I sync my device? I installed the striiv software on my computer but it does not recognize the device is connected and nothing changes in my computers device manager when I connect or disconnect the device from the USB Port. Not sure what to do next.
Does anyone have a answer for this?
The fusion is not supported by the dashboard according to customer care. only a few of the earlier non band models work with the dashboard online.