Hi, I would like to add that I am also awaiting the update that will fix this problem!
Unbelievable, just bought this instead of a fitbit and the whole reason i bought it is broken and apparently has been for months..Back to Best Buy I guess.
Hi Lisa, send us an email at email@example.com so we can fully diagnose and keep track of your issues with the app gallery.
Our apologies for the delay. With the holiday app and device updates behind us, we can now direct our attention to pending issues like third party app linking. Happy Holidays!