Why are my Charts not loading?
Modified on: Fri, 13 Oct, 2017 at 12:40 PM
Your charts are on an online or server-based system, which means Internet signal is required in order to load activity charts in the app. Please make sure you're on a reliable Wifi or data network when you try to load charts.
Check all anti-virus and ad blocker apps installed on your phone/tablet to ensure these apps are not blocking the Striiv app from internet access. Also, try logging out and logging back into your account - the log out function is under user settings in the app menu. Still nothing? Send an email to firstname.lastname@example.org and we'll help you out!
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